Billing and Discharge Process
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The People, Processes, and Tech That Drive Excellence
Our billing department ensures transparency with detailed, itemised bills for all treatments and services. Multiple payment options—including UPI, card, cash, and NEFT/RTGS—are available for your convenience.
Requirements for Billing of Direct Patients
- Once a patient is discharged, billing can be done on the first floor for General ward/ Second class and first class patients and on the second floor for ICCU/deluxe and sharing room patients respectively.
- The deposit amounts are adjusted against the final bill amount and print out of the final settled bill with all details is given.
- The print out of the bill is shown to the nursing in charge of the ward to collect the discharge summary and then relieve the patient.
Requirements for Billing of TPA/ Insurance Patients
- For TPA patients, if final approval is confirmed then patients can be relieved after some paperwork procedures.
- Non payable expenses/ items, not covered under insurance are collected from patients as per their policy T&C.
Discharge
Discharge planning begins in coordination with your treating doctor, pharmacy, and billing teams. We provide a final summary, medication list, and follow-up instructions to ensure a smooth transition from hospital to home.
Here are the steps involved:
Bill Settlement
Once your final bill is generated, it needs to be settled. You can make the payment in cash or via credit/debit card/ UPI
Discharge Summary
The nurse will provide you with a discharge summary. This document contains details about your diagnosis, treatment, and follow-up care.
Medication Instructions
The nurse will explain any medications that you need to continue taking after discharge, along with any other follow-up instructions.
Ambulance Services
If you require a medical ambulance for transportation to your home, please inform the nurse. She will arrange this for you and outsourced.
Hospital check out time is 12:00 noon
Normally no additional bed charge is levied if a patient leaves by 12:00 pm, else the next day charge is applicable.
Discharge Card
Once a patient is discharged from the consultant’s side, a detailed discharge summary is given, along with details of on discharge medicines and next follow up with the doctor.
Transfer
In case of transfer to some higher center, a detailed transfer summary is given to the patient’s relative, and also an ambulance is arranged for safe transportation of the patient.
Against Medical Advice Discharge
If a patient or relative/s wants discharge against doctor’s advice, then the patient can be discharged after accepting a written consent that hospital or doctors will not be responsible if the condition of the patient deteriorates after taking the patient home.
Appointments
All patients need to be registered prior to consultation.
If you are already registered, kindly mention your Paramount Hospital UHID number when taking an appointment.
You can book an appointment online or call 7996987070
The registration fee (one time charge) is Rs. 100/. You will be issued a UHID card which is valid for all services of the hospital. Your medical record folder will be retained with the hospital.
In case you are a non-appointment/walk-in patient, you may have to wait to see the doctor.
All patients need to be registered prior to consultation.
If you are already registered, kindly mention your Paramount Hospital UHID number when taking an appointment.